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BHF Registered Practice

Fees, Medical Aids
& Payment Options

Transparent pricing, flexible payment options, and a straightforward medical aid claims process — so you can focus on the work that matters. We believe the only surprise in therapy should be how far you come.

Session Fees

What to expect

All fees are aligned with the HPCSA-recommended tariff guidelines. Sessions are billed per session, not per hour.

Individual Therapy

45–60 minute session

One-on-one psychotherapy for anxiety, depression, trauma, grief and personal growth. In person, online or telephonic.

HPCSA-recommended rate. Please contact the practice for current pricing.

Couples Therapy

60 minute session

Guided sessions for partners to rebuild connection, improve communication and navigate conflict together.

HPCSA-recommended rate. Please contact the practice for current pricing.

Group Therapy

60–90 minute session

Structured group sessions for shared healing — per participant, per session.

Rates vary by group. Please enquire when registering.

Adolescent Therapy

45–60 minute session

Specialised support for teenagers navigating identity, academic pressure and emotional development.

HPCSA-recommended rate. Please contact the practice for current pricing.

Psychometric Assessment

By quotation

Neuropsychological & psychometric assessments for diagnosis, treatment planning and psycho-legal reporting (RAF, medical negligence, unlawful arrest claims).

Quoted individually based on scope and complexity. Full quote provided before booking.

Psycho-Legal Report

By quotation

Comprehensive medico-legal reports for attorneys, insurers and courts. Includes interview, assessment and written report.

Quoted individually based on complexity and turnaround. Contact practice for current rates.

Need clarity on pricing? Please contact the practice directly for the current fee schedule, package options or to discuss your specific needs. We're happy to have a no-obligation conversation.
Medical Aid

Claiming back from your scheme

As a BHF-registered practice, we make it easy to claim back from your medical aid's savings or day-to-day benefits.

Gao is registered with the Board of Healthcare Funders (BHF), which is the regulatory body that enables healthcare practitioners to submit claims to South African medical aids. This means sessions with our practice can be claimed back from most major schemes.

Sessions are paid upfront and you receive a detailed, coded invoice that you submit directly to your medical aid for reimbursement. Some schemes allow direct billing — please enquire when booking.

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BHF Registered Practice Enabling claims on most South African medical aids. PR number available on request.

Schemes we commonly see clients from

Discovery Health
Bonitas
Momentum Health
GEMS
Medihelp
Fedhealth
Bestmed
Medshield
KeyCare
CompCare
Profmed
Sizwe Hosmed
Don't see your scheme? Please get in touch — we can usually accept claims from any registered South African medical aid. We'll confirm before your first session.
Payment & Cancellation

Simple, secure, and respectful of your time

We aim to make the administrative side of therapy as seamless as possible, so you can focus on your healing.

Payment Methods

  • Instant EFT (PayFast, Ozow)
  • Credit & debit card (Visa, Mastercard)
  • Direct bank EFT (invoice provided)
  • Cash (in-person sessions only)

Payment is required on or before the day of your session.

Cancellation Policy

  • Minimum 24 hours' notice required
  • Late cancellations (<24h) may be charged in full
  • No-shows are billed at the full session rate
  • Emergencies handled case-by-case with compassion

This time cannot be offered to another client — your respect for it helps us sustain the practice.

Your Privacy & POPIA

  • All records kept POPIA-compliant
  • Encrypted digital records storage
  • Clinical notes shared only with your written consent
  • HPCSA ethical guidelines strictly followed

Your privacy is non-negotiable.

How medical aid claims work

A simple four-step process from session to reimbursement.

Book & Attend

Book your session via phone, WhatsApp, email or the website. Attend your scheduled therapy session.

Pay & Receive Invoice

Pay for the session on the day and receive a detailed, coded invoice with all the information your medical aid requires.

Submit to Your Scheme

Submit the invoice to your medical aid via their app, email or online portal — usually takes less than 5 minutes.

Get Reimbursed

Your scheme reimburses you from your savings or day-to-day benefits, typically within 7–14 working days.

Frequently Asked

Questions about fees & medical aids

Does Gao Bokaba accept medical aid?
Yes. Gao is registered with the Board of Healthcare Funders (BHF), which enables claims on most major South African medical aids including Discovery Health, Bonitas, Momentum, GEMS, Medihelp, Fedhealth and others. Sessions are paid upfront and a detailed receipt is provided for you to claim back from your medical aid.
How much does a therapy session cost?
Individual and couples therapy sessions (45–60 minutes) are charged at HPCSA-recommended rates. Please contact the practice directly at +27 12 757 6575 or info@gaobokaba.com for the current fee schedule and any package options.
What payment methods are accepted?
The practice accepts instant EFT (PayFast, Ozow), credit & debit cards (Visa, Mastercard), direct bank EFT (with invoice provided), and cash for in-person sessions. Payment is required on or before the day of your session.
What is the cancellation policy?
A minimum of 24 hours' notice is required for cancellations or rescheduling. Sessions cancelled with less than 24 hours' notice may be charged in full, as this time cannot be offered to another client. Genuine emergencies are handled case-by-case with compassion.
How do medical aid claims work?
You pay for the session upfront and receive a detailed invoice with all the codes required by your medical aid. You then submit the invoice to your medical aid for reimbursement from your savings or day-to-day benefits. Some schemes allow direct billing — please enquire when booking.
Will my medical aid cover therapy in full?
Coverage varies by scheme and plan. Most medical aids cover psychology sessions from your savings or day-to-day benefits, though some plans have a capped number of sessions per year. We recommend checking directly with your scheme to understand your specific benefits.
Do you offer sliding-scale fees?
Limited sliding-scale slots are available for students and those experiencing financial hardship, subject to availability. Please contact the practice directly to discuss your circumstances confidentially.
Can I pay for sessions in instalments?
For psychometric and psycho-legal assessments, payment plans can be arranged in advance. Standard therapy sessions are paid per session on the day. Please discuss your needs when booking.
Will my employer or anyone else find out I'm in therapy?
No. Your therapy is strictly confidential under both HPCSA ethical guidelines and POPIA. Your medical aid statement may reflect a generic service code (not a diagnosis), but no clinical information is shared with your employer or any third party without your written consent.

Ready to book your first session?

We'll confirm your appointment, answer any billing questions and send your invoice within one business day. Sessions are 45–60 minutes, in person, online or telephonically.

Call +27 12 757 6575 Email the Practice